Terms of Charter
When booking a charter you are agreeing to our terms and conditions.
All clients will be given a full safety brief prior to departure and will be shown how to effectively put on a life jacket as well as run through some safety drills.
All clients will need to sign a passenger manifest prior to departure as well as fill out a form declaring any pre existing medical conditions or medications being taken.
Reel Obsession reserves the right to refuse a passenger to board a vessel if that passenger is a high risk client, meaning you have a medical condition which may hamper your ability to safely participate in the charter.
Please note: Without prejudice we do not accept the following as it is deemed high risk on our vessel: No children under the age of 5 years old, No pregnant woman in the late stages of pregnancy and no blind or physically disabled clients as we don’t have wheelchair access. Children as well as anyone who cannot swim are required to wear a life jacket at all times.
Reel Obsession reserves the right to ask any passenger to wear a life jacket at any time.
Reel Obsession reserves the right to cancel and re schedule a trip due to bad weather.
Bookings and Payments
We operate 365 days a year including all public holidays however on Christmas day we only provide a 4 or 6hour charter morning or evening in order for us to be able to spend some time with family.
In some cases we require 50% deposit when booking a charter or a credit card number as a security were we will put 50% of funds aside on hold, however we won’t charge your card until the day of charter.
Please note: Payment must be settled in full prior to the departure date or on the departure date before commencement of charter. We do have a mobile eftpos facility onboard. Deposits and bookings are refundable if we cancel the charter due to bad weather and an alternative day will not suit.
Please be advised that the person making the booking is in charge of the full payment amount of the booking requested. Ie. If you book for 6 people and only 5 show up you will still need to pay for 6 in order for the charter to proceed.
All personal contact and banking details are used and handled only by authorized personnel of Reel Obsession in a highly confidential manner. Your details will never be passed on, released or sold to other bodies or persons.
Please note we take credit card fraud seriously and in any instances of this taking place we do have recovery professionals and a fraud investigation company which handles all cases.
All gift vouchers must be presented on the day of charter, if they are lost or forgotten a full fare will be required before boarding the vessel. Gift vouchers expire within 12 months of original purchase. They are not transferable and will not be refunded under any circumstances. If booking with a gift voucher and you do not attend for your scheduled trip that gift voucher will be forfeited.
We reserve the right to withhold 50% of the booking amount when cancelling within 7 days of charter. This will be at the skipper’s discretion. A re-schedule can be done at no charge within 7 days of charter. Please note re scheduling can only be done once as it will then be treated as a cancellation and 100% of the booking will be withheld.
There is a strict no refund policy on the day of charter, any refunds will be discussed off the water with the skipper and will be issued under his discretion depending on the circumstance.
Reel Obsession reserves the right to cancel any trip and return to port where there has been mistreatment of crew or an argument between passengers. There will be no refunds issued in these cases and we do have direct contact with the water police at a push of a button depending on the seriousness of the incident.
Recreational Fishing License
A current Victorian fishing license is required ,exemptions are -under 18 years of age,aged pension etc
We have a policy of 1 standard drink per hour on our vessel and reserve the right to terminate a trip and return to port if this is not abided by. Strictly beer, premixed or still wine is allowed as long as it’s in plastic bottles or cans. No glassware will be allowed onboard the vessel as a safety precaution.
Any passenger which arrives clearly under the influence of alcohol will be refused boarding of the vessel and no refund will be issued, furthermore we reserve the right to cut off any passenger from drinking during a charter and any argument in the matter will result in the trip being cancelled and water police notified.
We do not accept illicit drugs onboard our vessel. If a person is found in possession of or under the infuence of an unknown substance or a non prescribed drug, the trip will be cancelled and water police notified.
Bass Strait Shark Fishing 10hrs
We will take you off shore out to Bass Strait to target shark. (Min 6 people, Max 7 People)